Everyday clothing for women & men
Privacy Policy
This policy explains the main categories of information used to operate the KOERNOER online store and support customer transactions.
1. Scope
This Privacy Policy explains how information may be collected, used, stored and shared when you visit or shop through koernoer.online. It applies to information handled through the website and related customer-service interactions.
2. Information you provide
- Name, billing address, shipping address and contact details
- Account registration and login-related information
- Order details, product selections and customer-service messages
- Return, refund or warranty information you submit
- Information entered into forms on the website
3. Information collected automatically
- IP address, browser type, device and operating-system information
- Pages viewed, referral information and general site interactions
- Cookie identifiers and similar technologies used for essential site operation, analytics or preferences where enabled
4. Payments
Payments may be handled by third-party payment providers. Depending on the payment method used, payment information may be collected directly by those providers. We do not need to store complete payment-card credentials merely to operate the retail storefront. The payment provider's own privacy and security terms may also apply.
5. How information is used
- Process and fulfill orders
- Provide account and customer support
- Communicate about orders, returns, refunds or warranty matters
- Prevent fraud, misuse and security incidents
- Maintain, analyze and improve the website
- Comply with applicable legal obligations
6. When information may be shared
Information may be shared with service providers that help operate the store, such as hosting, payment, fulfillment, delivery, analytics, communications, fraud-prevention or professional-service providers. Information may also be disclosed when reasonably required by law, legal process or to protect rights, safety and security.
7. Cookies and similar technologies
The website may use cookies necessary for functions such as shopping-cart sessions, login state and checkout. Additional analytics, advertising or preference cookies may be used depending on the tools configured on the site and the choices available to visitors.
8. Retention
Information may be retained for as long as reasonably necessary for order fulfillment, customer service, accounting, dispute resolution, security, legal compliance and other legitimate business needs. Retention periods can differ by type of record.
9. Security
Reasonable administrative and technical measures are used to protect information, but no internet transmission or storage system can be guaranteed to be completely secure. Customers should also protect their account credentials.
10. Your privacy choices
Depending on where you live and applicable law, you may have rights relating to access, correction, deletion, restriction, objection or portability of personal information. You may contact us through the Contact Us page to make a privacy request. We may need to verify the request before acting on it.
11. International processing
Online commerce can involve service providers or infrastructure located in more than one country or region. Where information is processed internationally, different privacy laws may apply to those service providers or processing locations.
12. Children
The store is not intended to knowingly collect personal information from children in circumstances where parental or guardian consent is legally required. If you believe a child has provided personal information improperly, contact us.
13. Changes to this policy
We may update this Privacy Policy to reflect changes in the website, business practices or applicable requirements. The current version will be posted on this page with its effective date.
Privacy question or request?
Use the Contact Us page and identify your request as privacy-related.
Registration No.: 92441900MAKPCB0W3D
Registered address: 广东省东莞市东城街道三兴路1号6单元305房
Website: koernoer.online
