Legal Terms

Terms & Conditions

These Terms & Conditions govern use of the AUXEDEX website and purchases made through the online store. Please read them together with the policies linked throughout the site.

AUXEDEX · Customer Information Updated September 29, 2026

1. Website use

You may use this website for lawful personal shopping and information purposes. You must not interfere with site operation, attempt unauthorized access, misuse account functions or use the website in a way that violates applicable law or the rights of others.

2. Product information

We aim to describe products accurately, but small differences in color, appearance or measurements can occur because of screen settings, photography, materials and manufacturing tolerances. Product availability can change without notice.

3. Orders and acceptance

Submitting an order is a request to purchase. An automated acknowledgement does not necessarily mean an order has been finally accepted. We may need to verify payment, availability, delivery information or suspected fraud before fulfillment. If an order cannot be accepted or fulfilled, the applicable payment will be handled according to the circumstances and payment-provider process.

4. Pricing and payment

Prices and available payment methods are shown at checkout. Taxes, shipping charges, import duties or other charges may apply depending on the order and destination. Unless expressly collected at checkout, destination-country duties or brokerage fees may be payable by the recipient.

5. Shipping

Processing and delivery estimates are not guarantees unless explicitly stated as guaranteed. Carrier operations, customs, weather, local delivery conditions and incorrect address information can affect delivery.

6. Returns and refunds

Return eligibility, condition requirements, authorization, return shipping and refund processing are governed by the Return & Refund Policy, subject to any rights that cannot lawfully be excluded.

7. Customized products

Customized products can have different amendment, cancellation and return rules once approval, preparation or production has started.

8. Intellectual property

Website text, design elements, branding, graphics and other protected materials may not be copied, republished or commercially exploited without authorization, except where applicable law permits.

9. Website availability and liability

We do not promise uninterrupted website availability. To the extent permitted by applicable law, liability may be limited where loss results from circumstances outside reasonable control, misuse of the website or information not supplied accurately by the customer. Nothing in these terms excludes liability or consumer rights that cannot lawfully be excluded or limited.

10. Applicable law and mandatory consumer rights

These terms should be read subject to mandatory laws that apply to a customer based on the transaction and jurisdiction. Where mandatory consumer rights conflict with a contractual term, the mandatory right applies to the extent required by law.

11. Contact

Business information
Brand
AUXEDEX
Store operator
Chenzhou Baiyiruisheng E-commerce Co., Ltd.
郴州市百益瑞生电子商务有限公司
Website
koernoer.online
Email
13224910727@139.com  
Telephone
+86 132 2491 0727
Registered address
中国(湖南)自由贸易试验区郴州片区郴州市白露塘镇林邑大道东侧郴州市战略性新兴产业园1.2栋701-C204室
Room 701-C204, Building 1.2, Chenzhou Strategic Emerging Industry Park, East Side of Linyi Avenue, Bailutang Town, Chenzhou Area, China (Hunan) Pilot Free Trade Zone, Chenzhou, Hunan, China
AUXEDEX Support

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